Legal
Privacy Policy
Effective July 21, 2026
This Privacy Policy explains how Haldan (“Haldan,” “we,” “us,” or “our”) collects, uses, and shares information through haldan.org and related business communications.
1. Information we collect
We may collect:
Contact information, such as your name, company, email address, phone number, and mailing or billing details.
Project information, including messages, drawings, CAD files, PDFs, photographs, measurements, specifications, quotes, and other materials you submit.
Transaction information, such as invoice status and payment-related records. Payment-card details may be processed directly by a third-party payment provider rather than stored by Haldan.
Technical information, such as IP address, browser, device type, pages visited, referring page, and cookie or analytics data.
Communications, including emails, support requests, feedback, and records of project discussions.
Please do not submit sensitive or regulated information that is unnecessary for your request.
2. How we use information
We use information to:
Respond to inquiries and prepare quotes.
Evaluate, perform, deliver, and support projects.
Process payments and maintain business records.
Communicate about schedules, revisions, invoices, and services.
Operate, secure, troubleshoot, and improve the Site.
Detect misuse, prevent fraud, and comply with legal obligations.
Send marketing messages when permitted; you may opt out at any time.
3. How we share information
We do not sell personal information. We may share information with service providers supporting our website, forms, email, storage, analytics, payments, accounting, or file transfer; with professional advisers when reasonably necessary; when required by law; in connection with a business transfer; or with your direction or consent. Service providers may process information under their own terms and privacy policies.
4. Cookies and analytics
The Site may use essential cookies and similar technologies required for security and operation. With your consent where required, it may also use analytics or marketing technologies. You can manage nonessential cookies through the Site's cookie controls and browser settings. Blocking some cookies may affect Site functionality.
5. Data retention and security
We retain information only as long as reasonably necessary for projects, business records, dispute resolution, security, and legal obligations. Retention periods vary by information type and project requirements.
We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure. Clients with special security or deletion requirements should arrange them in writing before sending files.
6. Your choices
You may ask to access, correct, or delete personal information associated with you and may opt out of marketing emails. We may retain information when required for contracts, invoices, legal compliance, security, or legitimate business records. Email info@haldan.org to submit a request. We may need to verify your identity.
7. Third-party links
The Site may link to websites or services Haldan does not control. Their privacy practices are governed by their own policies.
8. Children's privacy
The Site and Haldan's services are intended for businesses and adults, not children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to this Policy
We may update this Policy by posting a revised version and effective date on the Site.
10. Contact
For privacy questions or requests, email info@haldan.org.